{"id":3045,"date":"2025-12-27T21:04:47","date_gmt":"2025-12-27T21:04:47","guid":{"rendered":"https:\/\/www.swiftcommerce.io\/help\/?post_type=docs&p=3045"},"modified":"2026-03-14T20:25:25","modified_gmt":"2026-03-14T20:25:25","password":"","slug":"back-in-stock","status":"publish","type":"docs","link":"https:\/\/www.swiftcommerce.io\/help\/sales-recovery\/back-in-stock\/","title":{"rendered":"Back In Stock Notification"},"content":{"rendered":"\n

Back In Stock notifications allow customers to subscribe for email alerts when out-of-stock products become available again. This feature helps you capture potential sales, understand product demand, and automatically notify interested customers when inventory is restocked.<\/p>\n\n\n\n

Getting Started<\/h3>\n\n\n\n
    \n
  1. Navigate to Swift Commerce \u2192 Back In Stock<\/strong> in your WordPress admin<\/li>\n\n\n\n
  2. Enable the feature using the master toggle<\/li>\n\n\n\n
  3. Configure display and subscription settings in the General tab<\/li>\n\n\n\n
  4. Customize the notification form appearance in the Customization tab<\/li>\n\n\n\n
  5. Set up email templates in the Notifications tab<\/li>\n<\/ol>\n\n\n\n

    When a product is out of stock, a subscription form will automatically appear on the product page, allowing customers to enter their email address to receive notifications.<\/p>\n\n\n\n

    \n\n\n\n

    General Tab<\/h2>\n\n\n\n

    Display Settings<\/h3>\n\n\n\n

    Control when and where the Back In Stock subscription form appears on your store.<\/p>\n\n\n\n

    Setting<\/th>Description<\/th>Default<\/th><\/tr><\/thead>
    Show on out of stock products<\/td>Display the subscription form when products are out of stock<\/td>Enabled<\/td><\/tr>
    Show on backorder products<\/td>Display the form for products currently on backorder<\/td>Disabled<\/td><\/tr>
    Allow guest subscriptions<\/td>Let non-logged-in users subscribe for notifications<\/td>Enabled<\/td><\/tr>
    Auto-remove on purchase<\/td>Automatically remove subscription when customer purchases the product<\/td>Enabled<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

    Subscription Limits<\/h3>\n\n\n\n
    Setting<\/th>Description<\/th>Default<\/th><\/tr><\/thead>
    Subscription limit per user<\/td>Maximum number of products a user can subscribe to (0 for unlimited)<\/td>0<\/td><\/tr>
    Minimum stock to notify<\/td>Only send notifications when stock reaches this level<\/td>1<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

    Use Case Examples:<\/strong><\/p>\n\n\n\n

      \n
    • Set “Subscription limit per user” to prevent abuse from a single email subscribing to hundreds of products<\/li>\n\n\n\n
    • Set “Minimum stock to notify” higher (e.g., 5) if you want to ensure adequate stock before notifying customers<\/li>\n<\/ul>\n\n\n\n
      \n\n\n\n

      Customization Tab<\/h2>\n\n\n\n

      Templates<\/h3>\n\n\n\n

      Choose a pre-designed style for the subscription form or create your own:<\/p>\n\n\n\n

      Template<\/th>Description<\/th><\/tr><\/thead>
      Modern Minimal<\/td>Clean and simple design with no icon<\/td><\/tr>
      Classic Card<\/td>Traditional layout with bell icon<\/td><\/tr>
      Bold Gradient<\/td>Eye-catching gradient colors<\/td><\/tr>
      Custom<\/td>Create your own style (Pro)<\/em><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      Selecting a template automatically applies its preset colors, layout, and styling options.<\/p>\n\n\n\n

      Form Content (Pro)<\/em><\/h3>\n\n\n\n

      Customize all text displayed in the subscription form:<\/p>\n\n\n\n

      Setting<\/th>Description<\/th>Default<\/th><\/tr><\/thead>
      Form title<\/td>Heading displayed above the form<\/td>“Get Notified When Available”<\/td><\/tr>
      Email placeholder<\/td>Placeholder text in the email input<\/td>“Enter your email address”<\/td><\/tr>
      Button text<\/td>Text on the subscribe button<\/td>“Notify Me”<\/td><\/tr>
      Success message<\/td>Shown after successful subscription<\/td>“You’ll be notified when this product is back in stock!”<\/td><\/tr>
      Already subscribed message<\/td>Shown if user already subscribed<\/td>“You’re already subscribed for this product.”<\/td><\/tr>
      Error message<\/td>Shown when subscription fails<\/td>“Something went wrong. Please try again.”<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      Form Layout<\/h3>\n\n\n\n

      Configure how the subscription form is displayed on product pages:<\/p>\n\n\n\n

      Setting<\/th>Description<\/th>Options<\/th><\/tr><\/thead>
      Form position<\/td>Where the form appears relative to add-to-cart<\/td>After add to cart \/ Replace add to cart \/ Custom (shortcode)<\/td><\/tr>
      Form layout<\/td>Arrangement of input and button<\/td>Inline (horizontal) \/ Stacked (vertical)<\/td><\/tr>
      Button style<\/td>Style of the subscribe button<\/td>Filled \/ Outlined<\/td><\/tr>
      Show bell icon<\/td>Display notification bell icon<\/td>Enabled\/Disabled<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      Colors & Styling (Pro)<\/em><\/h3>\n\n\n\n
      Setting<\/th>Description<\/th>Default<\/th><\/tr><\/thead>
      Primary color<\/td>Button and accent color<\/td>#2563eb<\/td><\/tr>
      Text color<\/td>Form text color<\/td>#1f2937<\/td><\/tr>
      Background color<\/td>Form container background<\/td>#f3f4f6<\/td><\/tr>
      Border radius<\/td>Roundness of corners<\/td>6px<\/td><\/tr>
      Show “Powered by”<\/td>Display Swift Commerce branding<\/td>Disabled<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      Container Styling (Pro)<\/em><\/h3>\n\n\n\n

      Fine-tune the form container appearance:<\/p>\n\n\n\n

      Setting<\/th>Description<\/th>Default<\/th><\/tr><\/thead>
      Padding<\/td>Inner spacing<\/td>20px<\/td><\/tr>
      Margin<\/td>Outer spacing<\/td>16px<\/td><\/tr>
      Border width<\/td>Container border thickness<\/td>1px<\/td><\/tr>
      Border color<\/td>Container border color<\/td>#e5e7eb<\/td><\/tr>
      Border radius<\/td>Container corner roundness<\/td>6px<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      Icon Styling (Pro)<\/em><\/h3>\n\n\n\n

      Customize the notification bell icon:<\/p>\n\n\n\n

      Setting<\/th>Description<\/th>Default<\/th><\/tr><\/thead>
      Icon background color<\/td>Background circle color<\/td>#2563eb<\/td><\/tr>
      Icon color<\/td>Bell icon color<\/td>#ffffff<\/td><\/tr>
      Icon size<\/td>Size of the icon<\/td>20px<\/td><\/tr>
      Icon border radius<\/td>Roundness (0 = square, 50 = circle)<\/td>50%<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      Button Styling (Pro)<\/em><\/h3>\n\n\n\n

      Customize the subscribe button:<\/p>\n\n\n\n

      Setting<\/th>Description<\/th>Default<\/th><\/tr><\/thead>
      Button background color<\/td>Button fill color<\/td>#2563eb<\/td><\/tr>
      Button text color<\/td>Text on button<\/td>#ffffff<\/td><\/tr>
      Button border radius<\/td>Button corner roundness<\/td>6px<\/td><\/tr>
      Button padding<\/td>Inner button spacing<\/td>12px<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      Input Styling (Pro)<\/em><\/h3>\n\n\n\n

      Customize the email input field:<\/p>\n\n\n\n

      Setting<\/th>Description<\/th>Default<\/th><\/tr><\/thead>
      Input border color<\/td>Input field border<\/td>#d1d5db<\/td><\/tr>
      Input background color<\/td>Input field background<\/td>#ffffff<\/td><\/tr>
      Input text color<\/td>Text entered by user<\/td>#1f2937<\/td><\/tr>
      Input border radius<\/td>Input corner roundness<\/td>6px<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      \n\n\n\n

      Notifications Tab<\/h2>\n\n\n\n

      The Notifications tab contains three sub-tabs: Email Settings, Subscriptions, and Sent Emails.<\/p>\n\n\n\n

      Email Settings<\/h3>\n\n\n\n

      Configure the emails sent to customers.<\/p>\n\n\n\n

      Notification Emails<\/h4>\n\n\n\n

      Here you will see the types of emails customers receive whenever they submit their email into “Back In Stock” form so they can be notified. <\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      <\/p>\n\n\n\n

      Both of these emails can be customised by clicking “Customise Email” with the help of our native Email Designer.<\/p>\n\n\n\n

      \"\"<\/figure>\n\n\n\n

      <\/p>\n\n\n\n

      To learn how to use the Email Customizer, please follow the steps on: Email Customizer.<\/p>\n\n\n\n

      Subscriptions<\/h3>\n\n\n\n

      View and manage all customer subscriptions:<\/p>\n\n\n\n

      Column<\/th>Description<\/th><\/tr><\/thead>
      Email<\/td>Subscriber’s email address<\/td><\/tr>
      Product<\/td>Product they subscribed to<\/td><\/tr>
      Status<\/td>Active \/ Notified \/ Unsubscribed<\/td><\/tr>
      Date<\/td>When they subscribed<\/td><\/tr>
      Actions<\/td>Delete subscription<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

      *Bulk Actions (Pro):<\/em>*<\/p>\n\n\n\n

        \n
      • Delete selected subscriptions<\/li>\n\n\n\n
      • Mark as notified<\/li>\n\n\n\n
      • Export to CSV<\/li>\n<\/ul>\n\n\n\n

        Sent Emails<\/h3>\n\n\n\n

        View the log of all sent notifications:<\/p>\n\n\n\n

        Column<\/th>Description<\/th><\/tr><\/thead>
        Email<\/td>Recipient email address<\/td><\/tr>
        Product<\/td>Product that was restocked<\/td><\/tr>
        Sent<\/td>Date\/time notification was sent<\/td><\/tr>
        Opened<\/td>Whether email was opened<\/td><\/tr>
        Clicked<\/td>Whether they clicked the link<\/td><\/tr>
        Purchased<\/td>Whether they made a purchase<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
        \n\n\n\n

        Analytics Tab (Pro)<\/em><\/h2>\n\n\n\n

        Track the performance of your Back In Stock notifications.<\/p>\n\n\n\n

        Stats Overview<\/h3>\n\n\n\n
        Metric<\/th>Description<\/th><\/tr><\/thead>
        Total Subscriptions<\/td>Total number of subscription requests<\/td><\/tr>
        Active Subscriptions<\/td>Currently waiting for stock<\/td><\/tr>
        Emails Sent<\/td>Total notifications sent<\/td><\/tr>
        Conversion Rate<\/td>Percentage of notifications that led to purchases<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

        Period Selector<\/h3>\n\n\n\n

        Filter analytics by time period:<\/p>\n\n\n\n

          \n
        • Last 7 days<\/li>\n\n\n\n
        • Last 30 days<\/li>\n\n\n\n
        • Last 90 days<\/li>\n<\/ul>\n\n\n\n

          Top Products by Subscriptions<\/h3>\n\n\n\n

          See which products have the most subscription requests, helping you understand demand and prioritize restocking.<\/p>\n\n\n\n

          Recent Conversions<\/h3>\n\n\n\n

          View customers who purchased after receiving a notification, including:<\/p>\n\n\n\n

            \n
          • Product purchased<\/li>\n\n\n\n
          • Customer email (masked for privacy)<\/li>\n\n\n\n
          • Time since purchase<\/li>\n<\/ul>\n\n\n\n
            \n","protected":false},"excerpt":{"rendered":"

            Back In Stock notifications allow customers to subscribe for email alerts when out-of-stock products become available again. This feature helps you capture potential sales, understand product demand, and automatically notify interested customers when inventory is restocked. Getting Started When a product is out of stock, a subscription form will automatically appear on the product page, […]<\/p>\n","protected":false},"author":101,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[75],"doc_tag":[],"class_list":["post-3045","docs","type-docs","status-publish","hentry","doc_category-sales-recovery"],"year_month":"2026-09","word_count":797,"total_views":"159","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Mansoor Ahmad","author_nicename":"helpadmin","author_url":"https:\/\/www.swiftcommerce.io\/help\/author\/helpadmin\/"},"doc_category_info":[{"term_name":"Sales Recovery","term_url":"https:\/\/www.swiftcommerce.io\/help\/docs-category\/sales-recovery\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.swiftcommerce.io\/help\/wp-json\/wp\/v2\/docs\/3045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.swiftcommerce.io\/help\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.swiftcommerce.io\/help\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.swiftcommerce.io\/help\/wp-json\/wp\/v2\/users\/101"}],"replies":[{"embeddable":true,"href":"https:\/\/www.swiftcommerce.io\/help\/wp-json\/wp\/v2\/comments?post=3045"}],"version-history":[{"count":3,"href":"https:\/\/www.swiftcommerce.io\/help\/wp-json\/wp\/v2\/docs\/3045\/revisions"}],"predecessor-version":[{"id":3269,"href":"https:\/\/www.swiftcommerce.io\/help\/wp-json\/wp\/v2\/docs\/3045\/revisions\/3269"}],"wp:attachment":[{"href":"https:\/\/www.swiftcommerce.io\/help\/wp-json\/wp\/v2\/media?parent=3045"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.swiftcommerce.io\/help\/wp-json\/wp\/v2\/doc_category?post=3045"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.swiftcommerce.io\/help\/wp-json\/wp\/v2\/doc_tag?post=3045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}